D-Tools will be celebrating 20 years of success on stand 105 at EI Live! 2018, and also explaining a freshly inked deal with the ConnectWise IT management platform.

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ConnectWise is a software company that connects technology teams to the solutions, services and resources they need to deliver efficiency and smooth running of a company’s inventory.

As from now D-Tools users will also be able to add the abilities of ConnectWise as the two platforms can now be integrated.

D-Tools says AV systems integrators, technology managers and IT professionals will be able to use the combined features of ConnectWise Manage and D-Tools System Integrator (SI) in a seamless workflow that ties-together the initial project proposal and design with procurement, inventory tracking, and project scheduling, as well as service, support and ConnectWise Help Desk management.

D-Tools says AV and IT professionals face a multitude of challenges associated with accurate budgeting and estimation, sales, system design, purchasing, field operations and project reporting.

Poor or ineffective communication, along with missing or incomplete information can often mean the difference between success and failure.

To avoid such risks, D-Tools and ConnectWise have partnered to ensure that client, product, and project information is efficiently, seamlessly and accurately tracked from the initial proposal and system design through purchase, installation, and on-going service.

Now integrated, the partners say ConnectWise Manage and D-Tools System Integrator help users streamline operations, standardize processes and improve operating efficiencies, while enabling clear and consistent communication between team members.

Not only does this provide effective visibility and accountability, the software experts argue it allows every department and associated tradespeople to work as a single, cohesive team, using powerfully integrated applications that simply gets the job done. Find out more at EI Live! 2018.

 

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