D-Tools continues to improve and refine its suite of solutions for better business operations and productivity across an organisation. These new features and capabilities to D-Tools’ latest version of its flagship on-premise System Integrator (SI) Software and next-generation cloud platform will be demonstrated to ISE attendees at the collaborative Technology Integration Partners exhibit, Stand 2K500. The availability of both on-premise and cloud-based software affords integrators a choice for every application.

D-Tools business management software now supports chat, complete service management suite

D-Tools is extending its cloud-based software to include a complete service management suite, which enables residential systems integrators to create, sell, and manage service plans with ease and efficiency. Service plans generate recurring revenue opportunities for integrators while improving the client experience. As part of the service offering, service plans can be designed in advance or configured on-the-fly and presented as an option on a project proposal or sold as a separate contract. Whether issued against a service agreement or as a one-off service call, service orders offer users the ability to schedule resources, document the problem found and work performed, track their time, invoice, and even collect payment right on-site all from a mobile device.

Available to integrators in the UK, this web-based multi-OS solution facilitates communication and collaboration across an integrator’s entire workforce. A recent addition to the software that makes communication within a company even more efficient is the support of chat. Members of an integration team can now communicate and collaborate in real-time – no more waiting for answers to questions that can delay projects.

Additionally, D-Tools Cloud expedites the generation and throughput of proposals, enabling integrators to close deals faster and move on to the next project. The platform’s facilitation of dynamic, engaging multimedia proposals and browser-based visual quoting enables closer collaboration with clients, leading to prompt e-sign approval, deposits and close rates. D-Tools Cloud’s post-sales capabilities, including scheduling, project planning, task management and time tracking help integrators finish jobs on time and within budget.

D-Tools showcases newest generation of D-Tools System Integrator (SI), version 20

At ISE 2023 D-Tools will also demonstrate System Integrator (SI) version 20, which provides a suite of powerful new sales, project and field service capabilities to improve operating efficiency for systems integration businesses. SI v20 supports integration with Azure Active Directory (AAS), which provides Single Sign-On and enhanced security. Also implemented to help systems integrators drive productivity and boost bottom-line results are improvements to pricing and labour, including the ability to add multiple vendors and labour types to products; purchasing and field service management; and the performance of features including projects, tasks, checklists, workflow rules, and more. 

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