WyreStorm, specialist in AV distribution and control over IP, HDBaseT and HDMI, has leveraged its expertise in network control by joining forces with Domotz.
With remote access, status monitoring, support and issue notifications becoming ever more important to an integrator’s reoccurring business model, WyreStorm says it is proud to showcase a partnership with Domotz, a leading remote network monitoring and management solution.
Using the network analysis tools, the new WyreStorm Tile within the Domotz management platform allows immediate status updates and remote monitoring of the NetworkHD AV over IP product line.
This will reduce truck rolls and increase profits though managed service agreements. The tile provides dealers with detailed information about WyreStorm products allowing a problem to either be resolved remotely or be properly prepared when arriving on site.
Furthermore, the notifications feature allows an integrator to be immediately informed when an event occurs, useful for logging or fault-finding purposes. Domotz allows integrators to stay informed and prepared when unexpected events happen and offer the tools to remotely support any installation from anywhere in the world.
J.B. Fowler,chief revenue officer for Domotz says, “Domotz is the premier remote monitoring and management tool used by professionals to help bring excellent customer service and at the same time, lowering the cost of operations. Domotz is excited to be working closely with WyreStorm to enable integrators to remotely understand what is happening in the systems they are deploying.”
The WyreStorm showcase is on Stand 1-N100, or visitors can continue the conversation with Domotz on Stand 15-G276.