DoorBird takes first place in the Smart Home solutions provider category in the F.A.Z. Institute ‘Highest Quality 2023’ study.

The quality of products and services is an essential factor for success for companies because it impacts how they are perceived and are therefore a major criteria when making purchasing decisions. On this basis, the F.A.Z. Institute (a company owned by the Frankfurter Allgemeine Zeitung publishing group) had data on more than 15,000 companies analysed for the ‘Highest Quality 2023’ study. One of the quality champions: DoorBird.

The manufacturer of high-quality, exclusive IP video door stations took first place this year among smart home solution providers and is thus one of the top brands in Germany.

To determine the rankings in the 363 categories, 7.4 million nominations were collected from more than 100 million online sources and analysed using artificial intelligence while focusing on the aspects of quality, product and service, customer satisfaction, innovation, ecological sustainability and recommendation rate. DoorBird was also surveyed and analysed with regard to the following: quality characteristics, returns and complaints, quality controls, service reachability, service processing, solution of the issue, service quality, quality certificates, quality management and increasing quality.

Details on the methodology and an overview of all 1,000 companies that received awards can be found here

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