Designing and documenting a fully featured and functional smart home system is difficult and time-consuming. designflow will launch its built-in design service at the show this year to deliver the support installers need.

Keith Jones, Co-Founder & User Experience Designer of designflow argues, “In my experience during my time as a system integrator, it was often a struggle to deliver the design and documentation required in the time available and to the budget, we had allowed within our proposal. Sometimes we had to cut corners on this, the most critical part of any smart home system.
“However, contrary to what many system integrator’s believe, myself included at the time, people who buy smart home systems don’t necessarily want the cheapest solution, as they know from experience that poorly performing technology results in frustration, exasperation and eventually disuse. If the client is not aware of this, then it is our job as system integrators to educate them with some anecdotal everyday examples. For instance, I am certain not one person reading this can say they have never had trouble accessing a Wi-Fi network.”
Keith explains, “I created designflow to help system integrators deliver the proper design and documentation required for any smart home system no matter how complex or indeed simple. We have example projects that system integrators can use with their clients to help sell accurate design fees that actually cover the time and skill required to deliver the proper design and documentation, whilst guaranteeing a decent margin on design.
“By productising our design & documentation service, we make it easy for system integrators to sell design fees to their clients. This productisation sees the launch at EI Live! 2023 of our new built-in design service where we add the correct design fees for each project directly into the proposal or bid the system integrator has prepared before presenting it to the client.”
Keith adds, “The beauty of our built-in design service is we are the ones doing the difficult and time-consuming work, which leaves the system integrator with time in hand to spend on other areas of their business, or with their clients, or finding new ones. Whilst doing this they can rest assured that the client is getting the best possible design and documentation for their project, which means the installation, runs smoothly and problem fee, so everybody wins.
“Once the project is complete, our documentation is updated with any tweaks that were made during the installation, before being bound into a beautiful A3 book to present to the happy client at the completion of the project.”
To find out more about the built-in design service come to Stand 120 and speak to Keith. The first 10 integrators (whether they work with us already or not) who sign up for built-in design at EI Live! will automatically get set up on the new maximum discount rate of 30% for the whole of their first year!
Keith concludes, “We are also offering the same deal to the first 10 WeQuote users who sign up for built-in design, plus some extra goodies unique to WeQuote users, come to Stand 120 to find out more.