Lewis CaliburnCEDIA has announced the relaunch of its Member of Excellence programme, a comprehensive designation for custom integration companies.
The Member of Excellence programme goes beyond traditional certifications by verifying integrators in core areas, including membership longevity, technical expertise, financial discipline, customer care commitments, professional design processes, industry leadership and CEDIA Smart Home Awards recognition.
“The smart home industry has matured significantly, and consumers deserve a way to identify integrators who demonstrate excellence across every aspect of their business, not just technical installation. Member of Excellence provides that verification,” says Wendy Griffiths, CEDIA Senior Vice President, Membership & Global Development. “This designation recognises CEDIA members who have taken their business to the next level, with a focus on exceptional customer support, award-winning projects and industry altruism, instilling confidence in consumers’ choices.”
The Pillars of Verified Excellence
Applicants must demonstrate all of the following five pillars:
- Dedicated: Hold Premium and/or Professional tier integrator membership for five consecutive years.
- Certified: Multiple active CEDIA certifications.
- Disciplined: No active or historical insolvencies or bankruptcies associated with the company or its directors in the last 10 years.
- Committed: Documented customer care plans extending beyond installation.
- Detailed: Comprehensive project documentation.
Applicants must also meet one of the following pillars:
- Collaborative: Active involvement as a CEDIA volunteer or Design & Build Outreach Instructor.
- Celebrated: Recognition as a CEDIA Smart Home Awards project or business finalist in the last five years.
The Member of Excellence application process requires integrators to submit comprehensive documentation for review by CEDIA. Member of Excellence status is renewable every three years, requiring ongoing verification to maintain compliance and status.
For more information about the Member of Excellence programme or to begin an application, visit cedia.org/excellence or contact the CEDIA membership team at member@cedia.org.