AliceAvailable through Habitech as part of a new distribution agreement, ihiji’s INV-APP-500-UK and INV-APP-1100-UK appliances give integrators and technology professionals in the region a more efficient way to remotely detect, diagnose and resolve network issues.
The new appliances enable seamless interaction with ihiji’s cloud-based portal and the invision solution gives technology professionals a centralised dashboard to view client sites and devices, with improved access for viewing and rebooting via smartphones and tablets.
Technicians servicing accounts using ihiji invision can receive real-time email alerts when problems occur and also retrieve extensive reporting on performance, diagnostics and troubleshooting.
Additionally, the appliance-based solution is located behind the client firewall, creating a secure system that further reduces field maintenance requirements.