Leading UK custom installation distributors, OneAV and Connected Distribution have announced a partnership, designed to deliver an enhanced customer success proposition to their respective client bases.
The collaboration is designed to bring together the capabilities and strengths of both companies, whose skills and product offerings are complementary. Connected Distribution’s extensive technical experience in distributed audio and immersive cinemas is matched by OneAV’s first-hand knowledge of high-definition video distribution and as a resimercial AV solutions provider.
The new partners say that the custom installation market has seen a recent trend towards consolidation among a number of distribution businesses, creating some very large-scale organisations. OneAV and Connected Distribution are adopting a partnership model that optimises their complementary skills and product lines. This shared approach allows them to better serve their customers while preserving their dedication to outstanding service.
As part of the new arrangement, OneAV’s dedicated warehousing and shipping team in Malvern, Worcestershire, will handle Connected Distribution’s logistics. This will allow Connected staff to focus more on customer support, providing product and technology guidance, and assisting with on-site technical issues. Connected will relocate its office functions, meeting, and training spaces to Malvern, while also maintaining offices south of Cheltenham, Gloucestershire.
OneAV will gain access to Connected Cinema’s state-of-the-art immersive cinema demonstration facility, which will be relocated to Malvern. This facility will showcase products from both OneAV and Connected Cinemas, including Aurea, Acurus, KEF and Pioneer, allowing OneAV to leverage Connected’s technical expertise and further enhance its product offerings.
“We are very excited by the next chapter in the development of Connected Distribution,” says Mike Bonnette, product director. “Moving offices and warehousing after 24 years of operating out of our Cheltenham base is a big step, but the opportunity for us to build up a strong joint operation with our friends from OneAV, which will greatly benefit our collective clients, is one that we all felt was very worthwhile.”
“We’re excited for Connected Distribution to join us in Malvern,” says OneAV commercial director, Joe Wilks. “This partnership not only enhances our ability to deliver exceptional customer service but also fuels our ambition to expand our product offerings and expertise across the entire spectrum of installed technology. Together, we’re strengthening our position as a leading provider of comprehensive AV solutions.”
OneAV is an employee-owned, independent, specialist trade only distributor founded in 2016 to service the resimercial market with installed audio-visual technology. It holds distribution agreements with several well-known manufacturers.
Connected Distribution, set up in 2000 initially as an installation business, transitioned into distribution within two years and has been servicing the UK residential sector ever since, with a number of high-profile exclusive product ranges.
The partnership comes into effect on October, 1 at which point Connected Distribution’s products will be shipped to customers from the OneAV facility and the Connected team will operate from the Malvern offices. The demonstration cinema will be reconfigured over the coming weeks, with the aim of opening to visitors at the end of November.
Ask for more details from either company today at EI Live! 2024.