Daniel J SaitMidwich has launched PLUS, a professional services offering designed to support channel partners with end-to-end AV solutions. The service combines the expertise of the former MiSupport and Farm AV teams, delivering support across project definition, design, planning, supply, setup, and maintenance for projects ranging from stadiums to meeting rooms.
PLUS expands Midwich’s role as a solutions provider, offering a full suite of services to ensure seamless deployments and optimal system performance. The team of technicians, engineers, and programmers has completed over 300 projects, reinforcing Midwich’s commitment to expertise from quote to implementation.
Andrew Stanley, vice president of services at Midwich, says, “The launch of PLUS is a significant step in our commitment to supporting our channel partners globally. By combining Midwich’s resources behind MiSupport with the talent from the former Farm AV team, we offer a level of expertise and service that sets us apart. Whether a complex stadium project or a streamlined meeting room setup, PLUS ensures our partners have the tools and support they need to succeed.”
Bobby Swartz, CEO of Midwich, adds, “PLUS is more than just a service offering—it’s a partnership. We help our channel partners grow their businesses by providing the expertise, resources, and support needed to deliver outstanding solutions. With the Farm AV team’s knowledge and experience, PLUS will redefine what our partners can achieve.”
PLUS Professional Services
PLUS offers a range of services tailored to project needs, including:
- Project+: End-to-end project support, from design to documentation.
- Deploy+: Onsite or remote commissioning and system optimisation.
- Code+: Custom control and DSP programming for bespoke solutions.
- Protect+: Advanced replacement warranties and 24/5 technical support.
Midwich aims to help channel partners deliver exceptional AV experiences, ensuring client satisfaction and long-term success.